The whole emergency department on one page, for the people who run it.
One decision-maker's view of the ED, following the patient journey: census and demand, access, crowding, flow and outcomes. A validated crowding score (NEDOCS) with an escalation guide, triage-level access times against target, boarding, LWBS, AMA and reattendance, a live bed board and a live action queue. It runs on a scheduled extract from your hospital information system, with a full metric register and IT field map so your IT team can connect it quickly.
ED Operational Command
Service: ED Total · Last 24h128
NEDOCS · Busy
Arrivals
312
In ED now
74
Boarding
9
LWBS
2.1%
Time to physician vs target
Sample data
Arrivals with the hourly pattern, patients in the ED by triage level, bed occupancy and who is waiting to be seen.
Median, average and 90th-percentile triage and physician times, with each triage level measured against its target.
A validated international crowding score calculated on every refresh, with a clear escalation guide for the administrator on call.
Disposition decision times, arrivals versus departures, boarding hours and which specialties hold boarders.
LWBS, AMA, abscond, prolonged stays, reattendance and admission rate, with trends and an LWBS insight view.
Named action lists for the longest waits, longest boarders and pending consults, plus a live bed board by zone.
Switch between adult, paediatric, obstetric or total ED and between today and the last 90 days; every figure recalculates.
A metric guide with every definition and target, a field map for the HIS extract, data-quality checks and an integration plan.
Prices exclude tax. Applicable sales tax, VAT or GST is calculated at checkout based on your location.
Dashboard configured for your ED within 7 days of your completed setup questionnaire. The live data connection starts as soon as your IT team schedules the extract; we give them the full field map and integration plan.
Monthly
$599/mo
+ applicable tax
One emergency department, all services, unlimited viewers.
Annual · 2 months free
$5,990/yr
+ applicable tax
One emergency department, all services, unlimited viewers.
Need more than one product? The Ruqelo Pulse Hospital Management System (RPHMS) includes all six modules for $1,499/month instead of $2,394/month separately.
Shift-by-shift patient counts and KPIs for every area.
Emergency department reassessment and flow station.
One live operational picture of your whole hospital, medical center or clinic.
Attendance for morning reports, teaching and meetings by QR code.
Department rotas, staff requests and personal shift views in one place.