Left-without-being-seen and crowding are measurable and predictable. The ED Command Dashboard calculates NEDOCS on every refresh, links it to an escalation guide and shows LWBS by triage level, hour and service, so leaders can act on evidence instead of anecdotes.
For ED leadership, administrators on call and quality teams.
Without a shared score, escalation depends on who is in charge and how busy it feels.
LWBS and AMA figures arrive in monthly reports, too late to change the evening that caused them.
Episodes coded as LWBS after a physician assessment distort the true picture.
NEDOCS is calculated automatically from census, boarding, waits and ventilated patients, with levels mapped to your escalation actions.
LWBS, AMA and abscond by triage level, time of day and service, with a check for episodes that may be miscoded.
PulseED keeps waiting patients reassessed and visible, and the live queue names the longest waits for the person in charge.